References
Below are a few references from people I have and continue to work for in various areas of administrative support.
Anne Copeland has been an outstanding resource person for TMEII for the past 20 years, serving seamlessly as the key person to editing and formatting my books, and making countless brochures and presentation changes for a more professional look. She is very efficient in all that she does for TMEII, with responsiveness as if we have offices side by side as we discuss ideas between us daily via Skype. She brings many new ideas for marketing, content presentation and serves as an invaluable support to our customers via preparation of newsletters with Constant Contact. She can be the ideal solution to a company needing essential admin support.
Ralph 'Pete' Peters,President/Founder
The Maintenance Excellence Institute International (TMEII)
Raleigh, NC
Anne has worked for me as my Administrative Support person since 2004. Her first assignment was to transcribe my Design of Experiments, Measurement Systems, and Statistics training workbooks from hard copies into Word documents. These were daunting projects for anyone, especially someone with no background on the subject, and included recreating statistical formulas, charts and graphs.
Anne is absolutely dependable and conscientious. The quality of her work is outstanding and she is a pleasure to work with.
E. Earl Burch, Ph. D.,President
Quality Associates of Clemson
Clemson, SC
I have known Anne for almost 20 years when I began working with Clemson University's Continuing Education department. She managed their on-site continuing education programs bringing training, consulting and needs assessments events to their facilities meeting their unique and specific requirements. I was one of those instructors who fulfilled some of those training needs. From there our relationship continued as she developed her administrative support services and the website development and management services.
Anne is and has been the Administrative Support person for my company for several years. Her other duties included event coordination, publisher of our monthly newsletter and other marketing materials, and training PowerPoints, etc. In addition she the main contact if my clients are unable to reach me. Her work ethic, knowledge, and dependability make her an invaluable part of my business. I would trust Anne with anything I have and any client I work with.
Michael B. Cowley, CPMM,
President
C.E.
Maintenance Solutions
Buffalo Junction, VA
Anne Copeland and I have been in communication about various marketing projects to support Partners in Literacy Haiti (PILH), a developing public library in the village of Cange in the Central Plateau of Haiti. Anne has been enormously helpful to us and has been donating all her work on a pro bono basis. Our working relationship began when Dr. Earl Burch (President, Quality Associates), the Upstate SC Episcopal Diocese-appointed Partner to Cange, Haiti, and our collaborator recommended Anne’s strong abilities in website development to us. Recently, as the Project Advisor I have been involved with public relations and fundraising. In the past two months, I have spent more than 75 hours talking with Anne about materials I have sent to her to revise, tweak, or properly format. Anne has been working on her own personal time to develop and complete these projects. I would estimate this required at least 200 hours. During this time, we have set and she has met many deadlines.
Email Marketing - completely set up a Mail Chimp Account for PILH; listed our 700+ contacts; designed, formatted, and sends solicitation requests for funds, monthly newsletters, and more.
If you are seeking a person with Anne’s technical skills, she is a person who is highly competent. You will also be delighted to find a woman who has a personality easy to work with and an easy sense of humor. I am very pleased to give her my highest compliments and recommendations about her services.
Dr. Sara Mansbach,
Project Advisor
Partners in Literacy Haiti
*More references available upon request